Doing Business With S Jones Containers

Helping customers is at the core of our business, and with shipping container scams becoming increasingly popular in the UK, we’ve outlined the steps we take to protect you, our customers.

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Customers rated our enquiry process at 4.83 out of maximum 5 stars

Rachel Haycox Speaking With A Customer

How We Conduct Business

At S Jones, we put customer care at the heart of the entire business. This means speaking with you to build an intimate understanding of your needs, then delivering complete and lasting satisfaction through expert services and personalised advice.

As a result, we will only ever sell containers directly through our official websites: sjonescontainers.co.uk and containersonline.co.uk.

Making Sure You’re Working With S Jones Directly

To ensure you’re dealing with S Jones directly, get a quote here, email us at sales@sjonescontainers.co.uk, or call us on 01922 741752

When buying a container from us, we will always get in touch personally to discuss and confirm the details of your order. Any contact details, documentation or quotes you receive from us can be quickly confirmed against our publicly available details online or with your dedicated account manager directly. If you’re unsure, play it safe and get in touch. We’re happy to help.

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Customer Service At Computer

Your Dedicated Account Manager

When you work with us, you will only ever have contact from the below sales team members, one of which will be your dedicated Account Manager:

  • Sarah Green: Sarah.Green@sjonescontainers.co.uk
  • Halina Witek: Halina.Witek@sjonescontainers.co.uk
  • Rachel Haycox: Rachel.Haycox@sjonescontainers.co.uk
  • Charlotte Rainey: Charlotte.Rainey@sjonescontainers.co.uk
  • Leanne Pallett: Leanne.Pallett@sjonescontainers.co.uk
  • Christine Taylor: Christine.Taylor@sjonescontainers.co.uk
  • Chloe Piggott: Chloe.Piggott@sjonescontainers.co.uk

How To Avoid Potential Scammers

Many unwitting victims have recently been scammed through Gumtree, Amazon and Ebay, purchasing containers from sellers who are impersonating S Jones Containers and other reputable container providers. 

To avoid this and other container scams, bear the following in mind:

  • A number of factors (explained here) mean container costs are currently very high. If the price seems too good to be true, it is. 
  • Scammers will often send invoices with seemingly legitimate details, telltale signs of a scam include contact details that don’t bring up the same company name on Google or match with the results of various container companies

 

  • Many scammers will have a limited online presence, be this social media or their website
  • Call an obviously legitimate trader (like S Jones Containers) and ask if they’ve heard of the name of the company you’re unsure about
  • Illegitimate companies will often have no company information showing on their website. Most legitimate companies list the registered company name, and possibly the company reg number and VAT number on their websites

Contact Us If You’re Unsure

The best way to be sure if a seller is legitimate is to call the organisation that is potentially being impersonated and ask them about it. If you ever receive an invoice or quote from someone claiming to be S Jones Containers, call us as soon as possible and we’ll be able to put your mind at ease.

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98% of our customers recommend us!

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GRAHAM
25th Nov 2021

Very helpful service and very prompt delivery. I would recommend them to my friends definitely.

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KAREN
6th Oct 2021

Very pleased they answered all our questions and container was delivered promptly all staff we spoke to were very professional and cirtous…thankyou

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SIMON
18th Sep 2021

Excellent service and follow up and timely delivery with Driver contacting us an hour before arrival. Stress free experience .

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