Generally the service was very good, Rachel and Sarah were very knowledgeable and helpful.
Unfortunately, the thing that we didn’t find to helpful was the payment terms. We would have preferred to pay 30% on order Acknowledgement and 70% on delivery. Trust should go both ways and it would have been a very good gesture for S. Jones to allow us 30/70.
Also., one of the containers has a small problem with one of the side doors, like the container is slightly twisted or deformed, it does open and close but it doesn’t work as it should. we have notified Rachel & Sarah who said that someone shall visit the container to review and hopefully make suggestions to correct the Door opening and closing problem.
How closely did the container we supplied match your expectations?
How do you rate our enquiry process?