Vacancy - Self Store Sales and Administration

Following a period of rapid growth in container sales, our sister company, U Can Store It is looking for a Self Store Sales and Administration person who will be responsible for sales, customer service and administration of self storage, including co-ordination and monitoring of site security.

Sales Team At Desks
Join a team that genuinely puts its people first.

Responsibilities and Objectives

  • To observe and adhere to all Health and Safety at Work Laws and Company Rules and Policies and the requirements of ISO9001;2015, Employment Rights Act 1996 and GDPR 2018.
  • To strive for the Company’s Vision, Mission and goals, and live by the Core Values whilst representing the Company in any situation.
  • To maintain a consistently high level of work quality including working efficiently, productively and in an effective manner.
  • To be self-motivated and a positive thinker, working as part of the team within the Company as a whole.
  • Uphold requirements for quality, professionalism and fair trading as S. Jones Containers would want to be perceived, and to follow each enquiry to its conclusion.
  • To be aware of our customer’s needs and expectations and that all actions internally and externally have an effect on the customer’s perception of the Company.
  • To be an example of professionalism when representing the Company in any situation.
  • To actively build and maintain strong, customer focussed, professional relationships in all situations, both within the business and externally.
  • To use Company owned equipment in a responsible and legal manner and to follow all Company instructions relating to such equipment and its usage.
  • To follow all the processes and procedures within the business as detailed in the QMS.

Main Duties and Tasks

  • To ensure all sales enquiries are dealt with promptly, professionally and completely to their conclusion.
  • To maximise the Company’s profit from the rental of units/space/vehicles and the sale of insurance and accessories and also achieve maximum customer satisfaction.
  • To take and deal with telephone calls, email enquiries and personal visits relating to self-storage at Aldridge site, or if required, any other Company site, while converting all possible enquiries into sales.
  • To actively seek opportunities to build relationships and promote the site and the Company in the locality (including visiting prospective customers/business partners were practical/possible).
  • To ensure the safe, secure, effective and professionalism of the facility and yourself at all times.
  • To understand and fully explain all the Terms and Conditions of the Self Storage Rental Agreement, accurately complete the same and gain the customer’s agreement.
  • To fully explain the rules of use of the site including deposits, opening hours, insurance, site gate etc. to all customers.
  • Accurately complete all customer details on all relevant computer systems and subsequently keep updated and correctly file all customer documentation.
  • To gain and check all required Customer Identity Documents and Vehicle proof of ownership and insurance.
  • To accurately and efficiently manage all customer accounts and the use of the site including raising of invoices, statements, taking payments, chasing debts, gate usage, security and alarm system monitoring,
  • To carry out any other duties if able, as requested, e.g. supporting other staff positions either day to day or in holiday/absence situations.
  • To always seek to increase knowledge about the business the Company carries out.
  • To work overtime as reasonably required.

To Apply:

To apply for this role, either fill out the form and attach your CV below, or send your CV to hr@sjonescontainers.co.uk, stating “Self Store Sales and Administration” in the subject line.

We look forward to hearing from you!

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To apply for this position, fill in the form, attaching any necessary documents.