Vacancy - Self Store Sales and Administration

Following a period of rapid growth in container sales, our sister company, U Can Store It is looking for a Self Store Sales and Administration person who will be responsible for sales, customer service and administration of self storage, including co-ordination and monitoring of site security.

Sales Team At Desks
Join a team that genuinely puts its people first.

Responsibilities and Objectives

  • To observe and adhere to all Health and Safety at Work Laws and Company Rules and Policies and the requirements of ISO9001;2015, Employment Rights Act 1996 and GDPR 2018.
  • To strive for the Company’s Vision, Mission and goals, and live by the Core Values whilst representing the Company in any situation.
  • To maintain a consistently high level of work quality including working efficiently, productively and in an effective manner.
  • To be self-motivated and a positive thinker, working as part of the team within the Company as a whole.
  • Uphold requirements for quality, professionalism and fair trading as S. Jones Containers would want to be perceived, and to follow each enquiry to its conclusion.
  • To be aware of our customer’s needs and expectations and that all actions internally and externally have an effect on the customer’s perception of the Company.
  • To be an example of professionalism when representing the Company in any situation.
  • To actively build and maintain strong, customer focussed, professional relationships in all situations, both within the business and externally.
  • To use Company owned equipment in a responsible and legal manner and to follow all Company instructions relating to such equipment and its usage.
  • To follow all the processes and procedures within the business as detailed in the QMS.

Main Duties and Tasks

  • To ensure all sales enquiries are dealt with promptly, professionally and completely to their conclusion.
  • To maximise the Company’s profit from the rental of units/space/vehicles and the sale of insurance and accessories and also achieve maximum customer satisfaction.
  • To take and deal with telephone calls, email enquiries and personal visits relating to self-storage at Aldridge site, or if required, any other Company site, while converting all possible enquiries into sales.
  • To actively seek opportunities to build relationships and promote the site and the Company in the locality (including visiting prospective customers/business partners were practical/possible).
  • To ensure the safe, secure, effective and professionalism of the facility and yourself at all times.
  • To understand and fully explain all the Terms and Conditions of the Self Storage Rental Agreement, accurately complete the same and gain the customer’s agreement.
  • To fully explain the rules of use of the site including deposits, opening hours, insurance, site gate etc. to all customers.
  • Accurately complete all customer details on all relevant computer systems and subsequently keep updated and correctly file all customer documentation.
  • To gain and check all required Customer Identity Documents and Vehicle proof of ownership and insurance.
  • To accurately and efficiently manage all customer accounts and the use of the site including raising of invoices, statements, taking payments, chasing debts, gate usage, security and alarm system monitoring,
  • To carry out any other duties if able, as requested, e.g. supporting other staff positions either day to day or in holiday/absence situations.
  • To always seek to increase knowledge about the business the Company carries out.
  • To work overtime as reasonably required.

To Apply:

To apply for this role, either fill out the form and attach your CV below, or send your CV to, stating “Self Store Sales and Administration” in the subject line.

We look forward to hearing from you!

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To apply for this position, fill in the form, attaching any necessary documents.