Working with S Jones Containers

Working with us means you’ll always get a friendly and warm service from a team that really puts you first and save you both time and money.

Rachel Haycox Speaking With A Customer

Putting You First

We believe our success is down to the quality of our relationships with our customers, employees, and other stakeholders.

With over 40 years of knowledge and experience in the sale, hire and conversion of shipping containers, we can answer a range of storage and conversion enquiries, and provide impartial advice to ensure you get the correct information needed for your project.

We like to take an advisory approach, so that you can make an informed decision on the best solution for you.

Understanding Your Needs

Our customers know we get it right the first time with no hassle. From enquiry all the way to delivery, your account manager will manage everything promptly and professionally. With S Jones, you will get the answers you need with zero hassle, allowing you to carry on with your important day-to-day tasks.

Thanks to our effective time-proven processes and speed, monitored by our ISO9001 Quality Management System, we provide excellent service throughout the entire order process.

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Customer Service At Computer

Expertise You Can Trust

Not only do our sales team have extensive knowledge, they get ‘hands on’ with our products on a daily basis.

Our team can advise on everything from the size of unit you might need, down to which accessories and add-ons can benefit a specific project. Once we have taken care of your enquiry and have all the details of the job, we can quickly identify and recommend the best solution for you.

We always provide impartial, well-informed advice so although it might not be the answer you expected when you picked up the phone or sent your enquiry, it will always be the best way forwards for your project.

Why work with us?

Speed of Service

We understand that you’ve got a job to do, and want to get it done with as little hassle as possible. Nobody wants to waste time chasing up enquiries or researching products, so if you need storage solution advice or a quote for an upcoming project, we can provide you with all the information you need right away.

We have one of the fastest industry response times to customer enquiries – so you can rest assured that we will help you with your query quickly and efficiently.

S Jones Customer Service Staff Right
Hassle-free from Enquiry to Delivery

From the initial enquiry all the way to delivery, our customers truly value our hassle-free service. It goes without saying that when a driver turns up to your site with a large truck and your container looking to off-load, the last thing you need is an unexpected problem!

Your dedicated account manager oversees the whole process, ensuring they communicate with you every step of the way and providing a seamless service. We guarantee your unit will get to you when expected.

Female colleague working at desk
We’re Not Afraid To Own Our Mistakes

We always strive to exceed expectations, but every now and again human error may occur. What we do promise and deliver, however, is that if we make a mistake we will do whatever we can to right our wrongs and fix the problem. Whatever happens, you are in safe hands with our honest and reliable team, and this is proven with the many 5-star customer reviews we’ve received over the years.

S Jones staff members
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98% of our customers recommend us!

Reviews.io Logo Reviews
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Luke
27th May 2022

We dealt with leanne, and found her to be very help with good communication. The container arrived exactly as we wanted. Thankyou

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Mark
27th May 2022

Lorna and the team supplied a great service from start to finish. I made several enquiries with a few so called suppliers on line "Ebay and the likes" all turned out to be fraudsters. I turned to S Jone as they are a company with a pedigree second to none,been about years in the transport and container sector. I actually attended there training school back in the day for various courses. If on line it looks too good to be true keep away,pay a little more money for a first class service from a company that delivers. I highly recommend S Jones for all your container requirements. Top service from Lorna and the team, Thankyou.👍

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Michelle
26th May 2022

great communication throughout thank you

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